Calibre Contracting Equipment Limited and Calibre Contracting Equipment Pty Ltd
Calibre Contracting Equipment Limited (New Zealand Warranty) and Calibre Contracting Equipment Pty Ltd (Australian Warranty) hereafter referred to as “Calibre” warrants all JBA Quick Hitch Couplers*
- in respect of cast couplers, to be free from defects in material and casting of the cast bodies for a period of 3 years or 6000 machine hours, which ever comes first
- in all other respects, to be free from defects in material and workmanship for a period of 12 months (365 days) or 2000 machine hours, whichever occurs first
from the date of delivery to the End User or Dealer (“the Customer”)
Calibre warrants all other Calibre manufactured attachments or parts for a period of 6 months (180 days) or 1000 service hours, which ever occurs first, from the date of delivery to the Customer.
Upon receipt of a claim from a Customer with supporting evidence and following inspection by Calibre during the warranty period, if any attachment or part manufactured by Calibre is proven to be defective in material and/or workmanship, Calibre shall repair or arrange for the repair and / or full or partial replacement of such attachment or part providing the attachment or part was installed and operated in accordance with Calibre’s currently published instructions.
Any attachment or part repaired or replaced under the terms of this warranty policy shall retain the warranty period pertaining to the product’s original date of purchase.
This policy does not cover machinery parts or accessories that are warranted directly to the end user by third party manufacturers, for example hydraulic cylinders, hoses, valves, or any other portions of hydraulic kits used in Calibre products but not manufactured directly by it. Failure to follow Calibre’s or the third party manufacturer’s recommendations for oil pressure and flow ratings on hydraulic components will invalidate all warranty claims relating to both the attachment and the hydraulic components of the attachments.
Calibre shall not be responsible for any problems associated with hose fittings, damage or malfunction after installation regardless of cause.
This policy does not extend to those attachments or parts that have been altered or repaired by others without the express written authorization of Calibre. Nor does it apply to any Calibre products or parts, which in Calibre’s opinion, have been subjected to or adversely affected by operator misuse, inappropriate application, accident, negligence, improper installation, improper maintenance or improper storage.
Calibre accepts no responsibility whatsoever for the suitability or otherwise of the carrier machine or other equipment to which a Calibre attachment may be mounted upon or fitted to.
Calibre shall not be held liable for injury or damage caused to any person, place or machine by reason of the installation, use or mechanical failure of any Calibre attachment.
General product wear and tear or pins and bushings wear and tear are not eligible for warranty claims.
Calibre specifically disclaims any implied warranty of Merchantable Quality and/or any implied warranties of fitness for a particular purpose.
Calibre shall not be liable for any incidental or consequential loss, damages or expenses, arising directly or indirectly from the product or parts, whether such claim is based upon breach of contract, breach of warranty, negligence, strict liability in tort or any other legal theory. Without limiting the generality of the foregoing, Calibre specifically disclaims any damages relating to (i) lost profits, business, revenue or goodwill; (ii) any expense or loss incurred for labor, supplies, substitute machinery or rental; or (iii) any other type of damage to property or economic loss.
No agent, representative, dealer, distributor, service person, or employee of any company, including Calibre – its authorized dealers, distributors and service centers – is authorized to alter, modify or enlarge this Warranty or make any exemptions in respect of it.
At its option, Calibre may repair or arrange for the repair and/or full or partial replacement of a defective part or attachment. Any repair work may be carried out at Calibre’s own premises, at the location of an authorised Service Agent/Dealer Workshop, on the site at which the part or attachment is being used, or at any other location that Calibre considers appropriate under the circumstances.
Under the terms of this warranty, Calibre’s obligations are limited to the repair or full or partial replacement of the defective item(s) and do not include any costs, direct or indirect, associated with the removal or reinstallation of the attachment or part on the carry machine. This is the responsibility of the Customer.
Calibre warrants that any repair work carried out by it directly shall be conducted in a timely and professional manner. Where a third party is engaged to carry out repair work in connection with a Calibre warranty claim, Calibre’s obligation and liability shall be limited to a refund of the authorised reimbursable costs charged in connection with the provision of such work.
The Customer is responsible for the proper and normal installation, operation and maintenance of a Calibre-supplied attachment or part, including any hydraulic components or fittings.
The Customer is also responsible for notifying Calibre as soon as it identifies a defect or non-compliance that may potentially be subject to a claim under this policy and for following Calibre’s published Warranty Claim Procedure.
The Customer is responsible for returning the attachment and /or parts comprised in the warranty claim to Calibre within 30 days after any defect or non-compliance has been reported to Calibre, with transportation charges prepaid by the Customer. In the event of failure of the Customer to return the attachment or parts, Calibre shall have the right to recover from the Customer the full costs incurred in meeting the warranty claim including, but not limited to, the cost of the parts, the labor costs, transportation and all other incidental costs.
*This warranty is limited to couplers sold on or after 1st June 2013. For couplers sold prior to this date the previous 12 month warranty terms apply.